Job Roles and Responsibilities

Chief Executive Officer

Creates, communicates, and implements the organization’s vision, mission, and overall direction – i.e., leading the development and implementation of the overall organization’s strategy in an ethical manner.
Plays and integral in recruiting, marketing, and networking events.
Increases management’s effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results.
Negotiates contract and operational contracts.
Oversees and executes financial obligations on behalf of the organization.
Supervises and managers the organization’s managers.

Directly supports the CEO.
Oversees the operations of the organization’s human resources and administrative tasks for the organization.
Designs job descriptions with key performance indicators to drive performance management for clients.
Leads meetings with key stakeholders to review the effectiveness of HR and admin policies, procedures, and processes.
Maintains office supplies by checking stocks; placing and expediting orders; evaluating new products.
Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs
Develops a recruitment program, including recruitment events.
Manages the organization’s recruitment and interviewing activities; ensures that courteous and friendly drivers and employees are recruited.
Implements employee incentive program.
Leads the organization workforce planning efforts.
Trains employees.
Evaluates the performance of employees.
Arranges travel, meetings, and appointments for staff.
Ensures safety requirements for vehicles and drivers are met.
Oversees all daily office activities.

Identifies and collaborates with new partners and business opportunities.
Designs and maintains an attractive and effective website and mobile app.
Develops a Marketing and Sales Plan, including internship opportunities for Tri-State area students and networking prospects.
Meets annual marketing and sales quotas.
Identifies and secures new contract opportunities.
Prepares contracts for CEO’s signature.
Leverage social media platforms.
Writes winning proposal documents and negotiate fees and rates in line with company policy.
Conducts business research, marker surveys, and feasibility studies for clients.
Communicates and advocates for the customer’s needs and communicates directly with clients on a regular basis
Document all customer contact and information.
Represents the company in strategic, marketing, and sales meetings.
Help increase sales and growth for the company.

Prepares financial reports, budgets, balance sheets, invoices and financial statements for the organization.
Creates annual budget plan.
Tracks all organizational the financial transactions.
Responsible for financial forecasting and risks analysis.
Manages financial systems and policies.
Administers bi-weekly payrolls.
Ensures compliance with taxation legislation and other federal, state, and local compliance regulations and laws.
Serves as the internal auditor for the company.

Maintains a clean and safe driving record.
Drives school vans and other forms of transportation as assigned by management.
Maintains a logbook of driving activities to ensure compliance with federal regulations.
Maintains a record of vehicle inspections and ensures that vehicles are equipped with safety equipment.
Inspects vehicles for mechanical and safety issues.
Report defects, accidents, or violations in a timely manner

Develops a Customer Communication Plan.
Welcomes children and their parents by greeting them in person or on the telephone.
Ensures that all clients are contacted in a timely manner (via email, walk-in center, SMS, or telephone).
Provides the client with a personalized customer service experience of the highest level.
Through interaction with clients on the phone, uses every opportunity to build client’s interest in the company’s products and services.
Manages administrative duties assigned by the manager in an effective and timely manner.
Receives parcels/documents for the organization.